Shipping policy
JayDiva Collection — Shipping Policy
Thank you for shopping with JayDiva Collection!
Pre-Order Information
Pre-orders for our Take Out the Garbage Dress officially open November 1, 2026.
Orders are scheduled to begin shipping November 4, 2026.
Order Processing
Beginning November 4, orders are typically processed within 1–3 business days, excluding weekends and holidays.
Processing times are separate from shipping transit times.
Shipping Rates
We currently offer standard shipping within the United States for a flat rate of $8.00 per order.
Estimated Delivery
Standard shipping generally takes approximately 3–7 business days after an order has shipped. Delivery estimates are not guaranteed and may vary depending on the carrier, destination, holidays, and other circumstances.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout. If you notice an error, please contact us immediately. Address changes cannot be guaranteed after an order has been processed.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us so we can review the situation and assist with the appropriate next steps.
Customer Support
For shipping questions, contact:
JayDiva Collection
This policy does not limit any rights available under applicable law.